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Training: NetApp

ST918c Storage Systems Recovery and Troubleshooting

Noch Fragen zu diesem Workshop? Haben Sie einen Terminwunsch Agenda als PDF  

Kurzbeschreibung (short description):
Hardware Hands on Training "Down Storage"
Zielgruppe (target group):
Employees of SSC Partners, providing support for NetApp systems.
Voraussetzungen (requirements):
2 years field experience with NetApp, NCDA mandatory, Clustered ONTAP CLI and SAN experience recommended.
Ziele (objectives):
Verify hardware configurations and isolate hardware problems
Appraise "down" storage system problems and apply processes to resolve these problems
Define FC Arbitrated Loop (FC-AL)configurations and identify problems.

A Notebook with seriell interface (RS232) is absoutely neccessary for the installation (i.e PuTTY)

This training is a prerequisite for the NetApp NS0-092 Certification (NHSE NetApp Accredited Hardware Support Engineer)

Sonstiges (miscellaneous):
Dauer (duration): 3 Tage
Preis(price): 2700,- Euro zzgl. MwSt.
Netapp Training Units: 36

Eine Druckansicht dieses Workshops finden Sie hier.
Termine (dates):
Termine auf Anfrage.
Falls Sie einen Terminwunsch für diesen Workshop haben, werden wir dies gerne für Sie prüfen!

Inhalte (agenda):
  • ead Problems
    • Analyze a PCI-NMI message manually to develop a recovery plan
    • Analyze a watchdog panic to determine a resolution plan

  • Understanding Boot
    • Identify options in the Special Boot Menu, and when the option may be needed
    • Enter maintenance mode and use commands for troubleshooting without affecting the partner
    • Understand the stages of a storage system boot, and the potential causes for failure at each stage

  • Storage Subsystem
    • Trace the data path in a stack and in a loop to determine point of failure
    • Understand the types and causes of read and write errors to identify cause of failure
    • Interpret shelf logs and error messages to determine cause of issue
    • Understand checksum errors, and the importance of addressing them

  • RAID
    • Create a plan to recover from a multi-disk panic with data intact
    • Know the recovery methods for disk failures, including diskcopy

  • WAFL Recovery
    • Explain the causes of inconsistency
    • Determine which inconsistency recovery tool is best suited to a given scenario
    • Correctly use recovery guidance tools and templates
    • Explain, in customer-facing terms, the concept of REP

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